We'd love to hear from you! Whether you have questions, feedback, suggestions, or need support, our team is here to help.
Fill out the form below and we'll get back to you within 2-3 business days. All fields marked with * are required.
General Inquiries:
hello@bmrify.com
Support:
support@bmrify.com
Privacy Matters:
privacy@bmrify.com
Legal/Terms:
legal@bmrify.com
We typically respond to all inquiries within 2-3 business days.
For urgent privacy or legal matters, we aim to respond within 24 hours.
Please check your spam folder if you don't receive a response.
BMRify
Serving users across India
While we operate digitally, we're proud to be an Indian platform built specifically for Indian health needs.
All our calculators work 24/7 from anywhere in the world.
Before contacting us, you might find answers to common questions below:
No, absolutely not. All calculations happen entirely in your web browser. We never receive, store, or have access to the health information you enter into our calculators. Your data remains completely private on your device. See our Privacy Policy for details.
Yes, our calculators use scientifically validated formulas from peer-reviewed research and authoritative health organizations. However, they provide estimates based on population averages. Individual results may vary due to genetics, medical conditions, and other factors. Always consult healthcare professionals for personalized medical advice.
There's no catch. We believe health tools should be accessible to everyone regardless of economic status. Our mission is to improve India's health literacy and empower informed decisions. The calculators are free forever with no premium features, no registration requirements, and no hidden costs.
Yes, you can recommend BMRify to your clients, patients, or members. However, you cannot embed, copy, or reproduce our calculators on your own website without permission. For partnership or licensing inquiries, please contact us at hello@bmrify.com with "Partnership Inquiry" in the subject line.
Thank you for helping us improve! Please email support@bmrify.com with details about the issue: which calculator, what device/browser you're using, what you expected to happen, and what actually happened. Screenshots are helpful. We take bug reports seriously and typically fix critical issues within 48 hours.
We love feature suggestions! Email us at hello@bmrify.com with "Feature Request" in the subject line. Describe what calculator or feature you'd like to see and why it would be valuable. While we can't implement every suggestion, user feedback directly influences our development roadmap.
No, BMRify provides calculators and educational content, not personalized nutrition or fitness coaching. For personalized plans, please consult qualified professionals: registered dietitians (RD), certified nutritionists, personal trainers, or physicians. Our calculators can inform discussions with your healthcare team but don't replace professional guidance.
We're planning to add Hindi, Tamil, Telugu, Bengali, Marathi, and other Indian languages in the future. If you're interested in helping with translations or have expertise in localization, please contact us at hello@bmrify.com with "Translation Volunteer" in the subject line. Community contributions help us serve more Indians.
Since we don't collect or store health calculator data, there's nothing to delete from that perspective. If you've contacted us via email or contact form, we retain that correspondence for up to 12 months for customer service purposes. To request deletion of contact form data, email privacy@bmrify.com with your request.
BMRify is an independent platform. We're not officially affiliated with government programs, though we reference and link to official government health resources like NCDC, ICMR, FSSAI, and Ministry of Health for authoritative information. If government health departments wish to collaborate, we welcome discussions at hello@bmrify.com.
Step 1: We Receive Your Message - All contact form submissions and emails are received by our support team. We read every message personally – there are no automated responses (except an optional auto-reply confirming receipt).
Step 2: We Review and Research - Depending on your inquiry, we may need to research, test issues, consult documentation, or coordinate with team members. This ensures we provide accurate, helpful responses rather than rushed generic answers.
Step 3: We Respond - You'll receive a personalized response addressing your specific question or concern. If your inquiry requires follow-up or additional information, we'll let you know. Complex technical issues may take longer to resolve, but we'll keep you updated on progress.
Step 4: Resolution and Follow-Up - Our goal is complete resolution of your inquiry. If our first response doesn't fully address your needs, please reply and we'll continue the conversation until you're satisfied.
Typical Response Times:
We operate Monday-Friday, 9 AM - 6 PM IST (excluding Indian public holidays). Messages received outside business hours will be reviewed on the next business day.
Your questions, suggestions, and feedback help us improve BMRify for everyone. Whether you have a simple question or detailed feedback, we genuinely want to hear from you. Every message matters to us.
Thank you for being part of the BMRify community! 🙏
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